It’s a new year and as 2017 gets underway you may be asking yourself should old providers be forgot. The answer is yes. When it comes to your hosted communication services, Futiva is your best bet in southern Illinois. We’re a locally owned and operated company serving thousands of homes and businesses. If slow internet
As everyone moves to texting and emails, the business phone conversation can truly make a more memorable impact for customers. Many people have canceled landlines in exchange for a smartphone that can handle calls, texts and emails in one device. One study found we spend 26 minutes a day texting and only six minutes actually
Futiva is committed to providing ongoing enhancements to your hosted solution. Last week, enhancements to the Auto Attendant and Hunt Group features went live and are now available through the Customer Administration Portal (CAP). The following is an overview of those improvements. Auto Attendant Auto Attendant serves as an automated receptionist that answers the phone
There is a synergy available to businesses today that can only be achieved by moving operations forward in unison with the digital revolution. When that type of streamlining is achieved through the adoption and utilization of professional-level tools like unified communications, everyone benefits, from business owners all the way down to each and every customer.
